Integrating LiveChatHero with your web site instantly engages your web site visitors. LiveChat is the MOST PREFERRED form of contact for web shoppers and recent surveys indicate that livechat can increase sales by 30% or more!
Having LiveChatHero on your side reduces your overheads. there's no need for a dedicated support landline number and, unlike a phone help desk, LiveChat operators can handle multiple chats at the same time.
LiveChathero gives you and your staff the freedom to work from anywhere...even on the beach! With your own dedicated web login, staff can log in any time, anywhere! The whole system developed with mobile users in mind so that it works perfectly on all Pads and Smartphones as well as laptops!
LiveChatHero includes the ability for business owners to monitor the performance of their support staff. Customer ratings and downloadable reports filtered by date and operator give you complete control over your support desk!
Yes! For just a one-off fee of $30, our technicians will install LiveChatHero on your server. All we will need from you is your Cpanel details – Login URL, Username and Password.
LiveChatHero will work on all web sites provided that you can create a database on your server and have full FTP access. If you are in doubt, please contact your hosting provider to see if they can set up a database for you and provide you with full FTP access.
LiveChatHero allows you to have UNLIMITED operators working at the same time. Plus they can work from different locations – even on their smartphones!
LiveChatHero allows you to use both standard pop-ups for your chats OR floating pop-ups. Floating pop-ups appear on top of the web page so users can navigate the page while they are chatting. This can be useful for desk-top users. Standard pop-up chats are ideally suited for smartphone users as they open a new window.
The branded option has the ‘Powered By LiveChatHero’ at the bottom of the user’s chat screen. However, the unbranded version allows you to remove the LiveChatHero branding and insert your own.
YES! We offer a no-quibble, 30 day money-back guarantee on ALL of our products.
The developer licence includes LiveChats for 3 domains and, if you want more domains, these cost just $9/month/domain.
The Agency Licence includes LiveChats for UNLIMITED domains.
No. You can elect to pay monthly with no minimum term or we also offer an annual option.